Postage
Free Postage on order’s over £100 to U.K Only.
All orders are sent Via Royal Mail Tracked 24
Orders over £100.00 will go Special delivery.
Please allow up to 10 working days for your items to be delivered.
This can take longer in some circumstances due to unforeseen circumstances.
Please email us and let us know if there are any concerns regarding postage.
We posted Mondays, Wednesdays and Fridays.
International Shipping
You (The customer )Are liable for paying the relevant import duty, excise duty and VAT, (as determined by Your Country’s Customs agency ), together with our Customs clearance fee. Your Mail Service should send you a letter to confirm how to make your payment in order the goods may be delivered (i.e. Delivered Duty Unpaid’).
You (The customer ) are responsible for checking postal restrictions and prohibitions for your Country.
Maximum Weight per parcel for all International Shipping IS 2 KG
Returns
You must notify us within 14 working days of receipt of the items if you wish to return them.
Unless the item is faulty the buyer is to pay postage.
We do suggest that you send the items back first Class signed for or Special delivery.
The goods must be in the same resalable condition as you receive them.
Goods will be inspected on receipt of them if found to be any damaged i.e stretching when trying them on your fingers or pulls in the fabric, this will be deducted from the refund. If the items come back smelling of smoke we may reject your refund.
