Terms and Conditions

PAYMENT CONDITIONS

The goods remain the property of cbtoycollectables until full payment is received and all goods will only be shipped upon cleared funds.

Goods may take upto 28 days delivery period, average delivery time is 3 to 5 working days

RIGHT OF CANCELLATION

We offer to exchange the goods within 7 days of purchase.

We offer a 7 day money back guarantee, providing the goods are returned to us in the same saleable condition as they were received.

Prices subject to change without prior notice.

Although we will exchange the item we do not pay the cost of you returning the item, but we will exchange the item within the 7 days guarantee period.

YOUR LEGAL RIGHTS

All customers have the legal right to cancel the contract. In order to cancel you must inform us within a period of 7 days starting on the day after the goods are received by you. In case of cancellation, we will return the payment to you within 14 days of the cancellation. If the goods have been dispatched to you, prior to cancellation, you should return the goods to us at your cost.

If the goods are not returned, we will collect them and deduct the direct cost from the refund. Our policy is to give customer satisfaction – so if you have any problems please contact us and we will do whatever we can to help you. Our full contact details can be found below.

International Shipping ( in process of setting up)

You (The customer )Are liable for paying the relevant import duty, excise duty and VAT, (as determined by Your Country’s Customs agency ), together with our Customs clearance fee. Your Mail Service should send you a letter to confirm how to make your payment in order the goods may be delivered (i.e. Delivered Duty Unpaid’).

You (The customer ) are responsible for checking postal restrictions and prohibitions for your Country.

Maximum Weight per parcel for all International Shipping IS 2 KG 

 

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